Words have the ability to destroy, as well as to heal.  They have the ability to empower, as well as to enslave.

The right words have the ability to draw a precise picture in our minds, or muddy up a situation we thought was abundantly clear.

Words always have an effect of some kind, but seem to have more power when they are truly heard.

A few weeks ago I was in Kansas City on business, visiting a new Power Center and working with the Kansas City staff to pull off a grand opening event.

As I was leaving the facility to run a quick errand I said to one of our vendors, “Thank you so much for making us look so good!”

He said to me, “Thank you for your kind words.  You don’t know how much they mean to me because I’m going through a really rough time in my life.”

For the next 15 minutes or so, I listened closely to a very complicated personal story.  There were periods of silence and tears.

At that moment it was important for the words to be delivered and received.

On most days I might have found myself in a hurry, but I’m glad I took the time to pause so that the words could find their true power.

Words delivered.  Words received.  Empowering words.